CounselThe Firms That Moved First
Are Already Billing More.
Mid-size firms that replaced fragmented case management with integrated workflows recovered an average of 11.4 billable hours per attorney per month — without adding headcount. Counsel has run the transition for 34 firms since 2021. Here is what they said.
Diagnostic intake · 12 minutes · No obligation
We were billing 42% of our attorneys' logged hours. After Counsel rebuilt our matter management workflow, that number is 61%. I stopped asking how — I just show partners the revenue delta.
Marcus J. Whitfield
Managing Partner, Whitfield & Crane LLP
Litigation · 38 Attorneys
Whitfield & Crane LLP
Dallas, Texas
The Problem
A patchwork of three case management systems inherited through lateral hires created duplicate data entry, missed deadlines, and billing write-offs averaging $340K annually.
What We Built
Unified matter lifecycle onto a single integrated platform with automated time capture, conflict checking, and client portal — migrated without disrupting 140 active matters.
Realization Rate
From 42% to 61% in 11 weeks
I had a $180,000 budget for modernization and a board that wanted results in six months. Counsel delivered both. The ROI conversation I had to have with the Executive Committee essentially wrote itself.
Priya Nair-Okonkwo
Director of Legal Operations, Hartfield Financial Group
In-House Legal · 12 Attorneys
Hartfield Financial Group
Chicago, Illinois
The Problem
Contract lifecycle management was entirely manual — 14-day average turnaround on NDAs, no obligation tracking, and zero visibility into renewal exposure across a $2.4B vendor portfolio.
What We Built
Deployed a CLM system integrated with existing ERP, reducing NDA cycle from 14 days to 1.8 days. Built automated renewal alerts and obligation dashboards for the full vendor portfolio.
Avg. NDA Turnaround
Down from 14 days — 87% reduction
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Where does your firm stand against peer practices your size?
12-minute diagnostic · No obligation
My clients are Fortune 500 general counsels who have seen every vendor pitch. When I tell them what Counsel did for my practice in eight weeks, they ask for the introduction. That's the only endorsement that matters.
David Reinholt
Partner, Reinholt Compliance Advisory
Regulatory · 7 Attorneys
Reinholt Compliance Advisory
New York, New York
The Problem
A boutique compliance practice growing faster than its infrastructure. Document management was SharePoint folders, billing was spreadsheets, and client communications were scattered across four email accounts.
What We Built
Built a purpose-fit stack for a 7-attorney regulatory shop: integrated document management, automated billing with matter budgets, and a client portal that replaced 80% of status-update emails.
Recovered Per Week
Across 7-attorney team — equivalent to 0.6 FTE
I was skeptical because I'd tried two other consultants who left me with a $90,000 implementation I couldn't use. Counsel spent the first two weeks telling me what NOT to buy. That was the moment I trusted them.
Sandra Kowalczyk
Solo Practitioner, Family & Estate Law
Solo Practice · Estate & Family
Kowalczyk Law
Denver, Colorado
The Problem
After a bad experience with an overbuilt practice management system, the firm was operating on legal pads and Gmail. Client intake was inconsistent, billing was 30 days behind, and document version control was nonexistent.
What We Built
Right-sized implementation for a solo practice: streamlined intake, automated engagement letters, simple time tracking, and document assembly for the 40 forms used 90% of the time.
Additional Monthly Revenue
From captured time that previously went unbilled
About Counsel
We don't sell software.
We rewire practices.
Counsel is a boutique legal technology consultancy founded by attorneys who left BigLaw to fix the operational dysfunction they lived through. We work with a select number of firms per year — enough to do the work properly, not enough to cut corners.
34
Firms Transformed
Since 2021
97%
Retention Rate
Year-over-year
11.4h
Avg. Hours Recovered
Per attorney / month
8 wks
Avg. Implementation
From kickoff to live
The Counsel Method
Diagnostic Assessment
We map every workflow that touches billable time — intake, matter management, document assembly, billing — and identify where hours are evaporating. Most firms are shocked by the number.
Systems Architecture
We design an integrated stack using tools your attorneys will actually adopt. No rip-and-replace. We build on what works and replace what doesn't, without disrupting active matters.
Managed Transition
We run the implementation alongside your IT and operations teams, training each practice group in their own context. The system goes live before attorneys notice the switch.
Ongoing Optimization
Quarterly reviews ensure the system evolves with your firm. New practice groups, lateral hires, regulatory shifts — we adjust before they become operational problems.
Start the conversation
Every firm we've worked with found time they didn't know they were losing.
12-minute diagnostic · No obligation